30 Days Return Policy
Shop our most-loved styles before the season ends. These customer favorites are going fast and won’t stay in stock for long.
Explore every collection and find your favorites before stocks are gone.
SHOP THE MOST LOVED COLLECTIONS
What our community says
I'm always a little hesitant buying clothes online, sizing can be so hit or miss. But the size chart was exactly right.
Charlotte, NC
This coat is absolutely amazing. Keeps you warm without feeling heavy, and I've already gotten so many compliments wearing it to church!
Los Angeles, CA
I wore this dress to my daughter's graduation and got compliments all day. Flowy, flattering, and I didn't have to adjust it once. That says it all!
Nashville, TN
Finally a dress that doesn't cling in all the wrong places. Feels so comfortable but still looks put-together. I ordered two more colors the same night.
Denver, CO
Was a little skeptical at first but the quality totally blew me away. True to size and the fabric feels so lightweight and breezy. Definitely ordering from Chicago Haven again!
Columbus, OH
This sundress is my new go-to for farmers markets and weekend errands. Light enough for the heat but still looks put-together. Love that it doesn't wrinkle!
Seattle, WA
At 64, I know what I like and this linen blouse is IT. The color is so fresh and the length covers everything I want covered. Perfect for summer.
Tampa, FL
These sandals look SO good but without the price tag. I've worn them every day this week and my feet still feel great!
Richmond, VA
I bought this floral wrap dress for a beach vacation and ended up wearing it every single day. Lightweight, flattering, and it dries so fast. Chicago Haven never misses!
Charleston, SC


Frequently Asked Questions
Do you offer free shipping?
Orders are normally processed within 1 to 2 business days, Monday to Friday.
For more information, please see our Shipping Policy.
What is your return policy?
Returned items must be unused, unworn, and in their original condition.
To start a return, please email support@chicagohaven.com with your order number, the item or items you would like to return, and the reason for your return.
Please contact our customer service team before sending any return.
Read our full Return & Refund Policy .
How can I track my order?
Please allow approximately 24 to 72 hours after dispatch for tracking information to become active.
You can also check your shipment through our Track Your Order page.
Can I change or cancel my order?
Please contact us as soon as possible at support@chicagohaven.com .
Once an order has already been processed or shipped, changes cannot always be guaranteed.
What payment methods do you accept?
We currently accept common payment methods including:
- American Express
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Visa
For more information, please see our Payment Policy .
Is my payment secure?
Chicago Haven uses secure payment processing to help protect your payment information when you place an order.
Your bank or payment provider may occasionally request additional verification for security purposes.
For more information, please see our Payment Policy .
How long does delivery take?
After processing, estimated transit time is 5 to 7 business days.
This gives an estimated total delivery time of 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.
For more information, please see our Shipping Policy .
How can I contact Chicago Haven?
Customer Service Hours
Monday to Friday: 9:00 AM – 6:00 PM (GMT-5)
Saturday: 12:00 PM – 5:00 PM (GMT-5)
Sunday and public holidays: Closed
We usually respond within 1 to 2 business days, Monday to Friday.
You can also visit our Contact Us page.